FAQs

1. What makes Natasha Bags different?

We focus on functional luxury — combining elegant design with smart compartments and durable materials suitable for every journey.

2. Do you ship internationally?

Yes! We ship worldwide with fast, tracked delivery. International orders typically arrive within 7–15 business days.

3. How can I track my order?

You’ll receive a shipping confirmation email containing a tracking link as soon as your order ships.

4. Can I return or exchange an item?

Yes, within 14 days of delivery, provided the item is unused and in its original packaging.

5. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay, all processed securely through Shopify Payments.

6. How can I contact customer support?

Email: disco08@hotmail.com
Phone: +44 2890 925206 / +44 7547 552181

7. Do you offer bulk or business orders?

Yes! Contact us for corporate or bulk purchase inquiries — we’ll be happy to assist.